Last updated on Feb 2025

YOUR Ladakh (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website (yourladakh.com) and our services.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

A. Personal Information

Name, email address, phone number, and postal address when you book a service or contact us.

Payment details when you make a booking (processed securely through third-party payment providers).

B. Non-Personal Information

Browser type, IP address, device information, and usage data to enhance website performance.

Cookies and tracking technologies to personalize your experience.

2. How We Use Your Information

We use the collected information for:

Processing bookings and providing travel services.

Sending booking confirmations, travel updates, and support-related messages.

Improving website functionality and customer experience.

Marketing and promotional purposes (only with your consent).

Complying with legal requirements.

3. Sharing of Information

We do not sell, rent, or trade your data. However, we may share it with:

Service providers (hotels, airlines, transport providers) to fulfil your bookings.

Payment processors for secure transactions.

Legal authorities when required by law.

4. Data Security

We implement appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

5. Your Rights & Choices

You can request access, correction, or deletion of your personal data.

You can opt out of marketing communications at any time.

You can disable cookies in your browser settings.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy policies or content.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Website: yourladakh.com

Email: contact@yourladakh.com 

Phone: +91 9055504442

Address: Leh, Ladakh